First time rentals, phoned 4-5 companies and none of them gave me a straight answer. I found Ja and called him and everything was up front. He met me at my house, prompt and on time. Worked out a price with him that night. He confirmed the next day and texted me one hour before setup. Setup everything that we discussed perfectly. The setup was perfect, the tents were perfect and the teardown was perfect. I highly recommend him and would never rent a tent from anyone else.